For group practices

VR for multi-location group practices: SSO, DPA, and dedicated CS

VR therapy for practices with 5+ clinicians. The Enterprise plan is $1,499/mo with SSO SAML/OIDC, a signable DPA for your compliance lead, an aggregate multi-location dashboard, and a dedicated account manager. Honesty before the demo: we don’t yet have native EHR integration — what we do have is CSV/JSON export, webhooks, and a statement of work if your specific EHR is blocking.

The call is run by our clinical advisor and our engineer. A board-ready dossier within 7 days.

What every clinical director hears

Four real problems of the multi-location group.

Not a solo clinician’s problems. These are problems of leadership, compliance, committees, and scale — and we answer them honestly, including what we don’t do well yet.

“We need it to integrate with our EHR” — let’s read what we have today

Honesty before the demo: VRET doesn’t yet have native integration with most EHRs (Epic, athenahealth, or a custom system). What it does have: CSV/JSON export of sessions, telemetry, and SUDS your team loads into the chart; SSO SAML/OIDC so onboarding a clinician doesn’t open an IT ticket; a clinical-event webhook for EHRs that accept ingestion. Native integration with a specific EHR is scoped under a statement of work on Enterprise, with its own roadmap. We tell you which in the first meeting.

Multi-location with an aggregate view, no spreadsheets

Each site has its own users, devices, and sessions, all tenant-isolated by row-level security. Clinical leadership sees the aggregate: VR utilization by site, hours per clinician, phobias treated, protocol adherence. SSO lets a clinician cover another site with no new account. If you run two locations in different cities, this is built for you.

Meet GDPR without turning it into an IT project

A signable DPA for your internal or external compliance lead, EU-hosted infrastructure with clinical data in the EU, encryption at rest, strict per-practice isolation, and a full session audit trail. We hand you a board-ready GDPR package within 7 days of the first meeting — the dossier your compliance lead takes to leadership without writing it from scratch. The full subprocessor list is on the privacy page.

Dedicated customer success, not a shared support inbox

Enterprise includes an account manager, a private channel with our engineer and clinical advisor, an under-2-business-hour SLA, and a quarterly check-in with clinical reporting. When leadership needs data for the board, you have it. When a clinician gets stuck on a case, someone who knows your context is on the other end.

Enterprise plan

Everything a practice with leadership and a compliance lead needs.

We don’t sell ’more headsets.’ We sell clinical infrastructure that clears your IT, your compliance lead, and your leadership committee.

10 VR headsets + predictable add-ons (extra headsets at $69/mo each, up to 40 more)
Multi-location aggregate: a dashboard per practice + per site
SSO SAML/OIDC with your directory (Okta, Azure AD, Google Workspace)
Signable DPA + a board-ready GDPR package for your compliance lead
CSV/JSON session export · clinical-event webhooks · native EHR under a statement of work
400 hours of recording per month included · 3-year active retention + legal archival
Dedicated customer success + a private channel with the team · under 2 business hours
30-day money-back guarantee on every plan · full refund, no conditions

Enterprise is $1,499/mo. Book the 60-minute call for a board-ready proposal.

Calibrated honesty

Who VRET Enterprise is NOT for (yet).

If you recognize yourself in one of these, we’ll tell you in the first meeting. There are alternatives and sometimes they’re better.

  • If your specific EHR is blocking for leadership and you need native integration on day one: we don’t have it today. We scope it under a statement of work on Enterprise, but implementation runs 3–6 months depending on the EHR. If the committee won’t accept CSV/JSON + webhook as a bridge, this falls short — and we say so.
  • If you need a certified medical device: VRET is professional clinical-support software, not a certified medical device. It leverages third-party clinical evidence (Cochrane, Carl et al. 2019). If your quality system requires certification to add it to your service catalog, we don’t fit today.
  • If your team is 5–6 clinicians with 1–2 headsets planned: the Clinic plan ($289/mo, 4 headsets included) usually fits better and saves you about $1,200/mo. The line between Clinic and Enterprise is: do you need SSO, multi-location, customer success, or a custom scenario? If it’s no to all four, go with Clinic.
Honest questions from leadership

What the clinical director asks

Do you integrate with our EHR? It’s a requirement for leadership to approve.

Honestly: today we don’t have native integration with most EHRs. What we do have: CSV/JSON export of sessions, a clinical-event webhook for EHRs that accept ingestion, and SSO SAML/OIDC so clinician onboarding doesn’t go through IT. If your specific EHR (Epic, athenahealth, or a custom one) is blocking, we scope it under a statement of work on Enterprise: clear roadmap, milestones, and cost. In the first meeting we tell you whether your integration fits this year’s roadmap or needs to wait.

How do I justify VRET to our leadership committee?

We hand you a board-ready dossier within 7 days of the first meeting: a clinical case + an economic dossier (savings vs alternatives + added VR revenue + payback) + a GDPR package for your compliance lead + a 12-month roadmap. It’s what clinical directors ask for most, and we keep it templated.

Multi-location — does it work if we have 2–3 sites in different cities?

Yes, it’s the central Enterprise use case. Each site has its own users and devices, but leadership sees the aggregate in multi-site monitoring. Data is always tenant-isolated by row-level security. SSO lets a clinician at one site cover another with no new account. Billing can be single or itemized by site, per your accounting.

What about staff turnover? Our clinicians change.

Enterprise includes train-the-trainer onboarding: we train 1–2 internal people who then train the rest. Each new clinician starts with a cheat-sheet + a 30-minute video + one guided session. A new clinician is typically operational in a week. Your account manager keeps the training material current as new scenarios ship.

Do you have evidence I can take to a scientific committee?

The dossier includes the reference literature: Cochrane reviews and meta-analyses on VR for specific phobias (which validate the generic VR format, not VRET specifically), plus references like Carl et al. 2019. Explicit honesty: VRET is not a certified medical device and has no clinical validation of its own — it’s professional support software that leverages evidence already published by third parties. Clinical indication, supervision, and responsibility always rest with the licensed clinician.

We’re 5–6 clinicians with 1–2 headsets. Does Enterprise make sense for us?

Honestly: probably not. At that size, the Clinic plan ($289/mo with 4 headsets) usually saves you about $1,200/mo vs Enterprise. The line is: do you need SSO, a custom scenario, multi-location, or dedicated customer success? If the answer is no to all four, we recommend Clinic. We tell you in the meeting without your having to push.

Bring it to your committee with a real dossier

A 60-minute call with our clinical advisor and engineer. You leave with a board-ready dossier within 7 days: clinical case, economics, a GDPR package, and a 12-month roadmap.

Book the 60-min call